M.B.A. Specialized in Service Innovation and Design
2022 to present at Institution of Service Science, National Tsing-Hua University (NTHU), Taiwan
B.B.A. Double Major in Management and Laws
2018 to 2022 at College of Technology and Management, National Tsing-Hua University (NTHU), Taiwan
User Experience Research Intern
From 2022.07 to 2022.08 at TDRI, Taipei, TaiwanIn this project, I conducted research related to the cruise industry, with a focus on identifying key indicators for cruise spaces and proposing marketing strategies. Through various research methodologies, including case studies, field research, and usability tests, I gained a deeper understanding of the challenges faced by Maritime Authorities in regulating cruise spaces and the importance of improving guest experience, safety, and accessibility. The insights gained from this research will inform future decision-making in the industry and aid in the development of effective marketing strategies.
Event planing and Visual Design
From 2020 to present at TINVA, Hsinchu, TaiwanIn my role, I had the opportunity to contribute to the design and execution of 10 meetings with over 10,000 participants. Specifically, I assisted in designing the activity process for these events, which involved extensive planning, coordination, and attention to detail. Additionally, I was tasked with creating main vision and throwback videos that served to enhance the association's image and showcase its mission and values.
Director of Public Relation/ Co-founding team
From 2021.06 to 2022.07 at Consulting Group, NTHU, Hsinchu, TaiwanI secured operating sponsorships and expanded partnerships by adding 5 new partners, while also supervising 15 speakers and hosting 6 successful thematic coffee chats. My efforts helped to enhance the organization's reputation and drive its mission forward.
Customer Experience Manager
From 2018.10 to 2020.02 at AIESEC, NTHU, Hsinchu, TaiwanI managed international volunteer programs, including interviews and learning journeys for 100 volunteers and an international camp with 100 participants. I also collaborated with NGOs and schools to design SDG-aligned projects, promoting cross-cultural understanding and driving positive social and environmental change.
- Mei Yi-Qi Medal: The highest honor for graduates in NTHU.
- 4 times Presidential Outstanding Academic and Achievement Award: Awarded to top 5 percent students.
- 2020 ATCC Case Competition Top 25% Team.
- 2019 National College Competition in Business Ethics Case Analysis (NCCBE) : English Case Analysis Honorable Mention award.
- Chinese (Native)
- English
- UIUX Design
- UIUX Research
- Office Suite
- Adobe Illustrator
- Adobe Photoshop
- Figma
- Blender
- AutoCAD
